1 Message

Wednesday, April 2nd, 2025 10:01 PM

"Free" Ipad scam

Unfortunately, it seems that many of us fell victim to the bait and switch advertising technique regarding the current promotional plan which includes a "free ipad". My first thought was this is just too good to be true but I fell for it. I am currently working on returning my "free" device, getting a refund, and cancelling all Xfinity products that I currently have. The amount of time that it has taken me to just get in touch with a live agent is deplorable. Xfinity/Comcast was once one of the only TV and internet providers but times have changed and in order to keep their current clients and attract new clients they engage in deceitful advertising schemes like this one. If you reached out to Xfinity about a current issue with your plan and you were offered an ipad with a one time shipping and activation fee of around $55 please let me know. This "free ipad" was part of a current promotion they had going on which helped lower my Xfinity internet. It did indeed lower my internet but then I was hit with a separate charge for a $499 ipad and it now says i owe installments. This will be a class action lawsuit as I have already spoke to an attorney. If you google this scam it has happened to many people and it should not continue. [Edited: "Solicitation"] Thank you!

Colby

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Visitor

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1 Message

1 day ago

I just had this deal offered to me, with the grief i got for the "free" smartwatch, i declined several times until my agent got "special approval"..sure. Only then was I offered an actual slash to my bill, which was a blatant lie as no discount was applied, I had to chat with ANOTHER agent just to get an actual price reduction. An hour and a half of my day wasted lmao

Official Employee

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533 Messages

Hello @LegendaryUser, We do not want you to have a bad experience, and I am glad that you did get your plan costs reduced. Please let us know if you need any additional assistance with your account. 

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Visitor

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1 Message

10 hours ago

Good morning. I just got my iPad a week ago.

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