Free iPad false advertisement

@XfinityMartyR​ yes first time when I got the new iPad , then another time which promised to take of it , then another time when I was bill after I cancel a service I couldn’t use and explain again what happened and she told me that the bill was zero and would reflect that in 48 hours and will send a return label by the end of the month. All of them lied, still got a fee for the rest of the payment for the free iPad and no refund for the months of no phone service. All I hear is lies and still never had any phone service on the iPad I was finally told that the model never was capable to use as a phone!!!!!!

Wow! @user_aqe4jk, I am sorry to hear about your experience, sounds extremely time-consuming, I'm sure I'd feel the same if I was in your shoes.

When completing your approval process for the order did you by any chance confirm the monthly recurring billing amount that is listed in the approval, before agreeing to the order?