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Tuesday, January 18th, 2022

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"Free" installation is $89.99. What a joke.

I signed up for internet service with Xfinity (We've had TV service for many years). Everything I read and everyone I talked to during signup process said "free installation". I contacted customer service again after signup and now they say there's an $89 installation fee for placing the modem and router in a more centralized room of my home. They basically want me to install the modem and router next to my TV in the living room because there's already a coax cable there. Pure laziness and false advertising. I'll be cancelling unless they waive the install fee.

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