New Poster
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2 Messages
Free Free Peacock TV
I’ve paid for an annual subscription to Peacock TV and didn’t realize Xfinity offers it as part of my plan. How should I handle this?
[Edited: "Personal Information"]
New Poster
•
2 Messages
I’ve paid for an annual subscription to Peacock TV and didn’t realize Xfinity offers it as part of my plan. How should I handle this?
[Edited: "Personal Information"]
XfinityThomasB
Official Employee
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2.2K Messages
29 days ago
mark_r1 You can cancel the standalone Peacock subscription and then activate the one associated with Xfinity Rewards. It is pretty easy to activate, I included the steps to activate right here below.
Access the Xfinity Assistant from here: https://www.xfinity.com/xfinityassistant/
*Check for an "Activate Now" on banner that states "Your Peacock subscription is ready for activation". Click the banner if it appears, if it does not the Xfinity Reward may already be activated.
*If the banner was clicked, that should route you to the Peacock website to continue activation.
*You will then be promoted to enter your email and password associated with your Peacock account. Once logged, you can verify your Peacock subscription by clicking “Account,” navigating to “Plans & Payment”, and confirming monthly charges = $0.00.
If there is no banner after accessing the Xfinity Assistant, the Xfinity Reward may already be activated.
*Go to https://www.peacocktv.com/ and click “Sign In”
*Enter email address and password associated with your Peacock account. This may be the same login as Xfinity, it may not be. If you have multiple email addresses, please try them all.
*Once logged, you can verify your Peacock subscription by clicking “Account,” navigating to “Plans & Payment”, and confirming monthly charges = $0.00
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themist
Visitor
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3 Messages
7 days ago
Peacock has sent me a message, saying I will be charged as of August 12th.
I am xfinity diamond level on rewards.
Why is peacock trying to bill me now?
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