Visitor
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3 Messages
Fraudulent internet service added when I bought a new phone by the Holly Springs Georgia store. Remove this immediately!!
I have spoken to customer no service 4 times. Waste of time. This internet service was added fraudulently. I have not had internet from Xfinity in years! I don’t even have a modem! Stop billing me for something I don’t have - [Edited: Profanity]


EG
Expert
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121.7K Messages
1 day ago
The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJosephA
Official Employee
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2.5K Messages
1 day ago
Here are the detailed steps to direct message us:
You can see how to send us a direct message here,
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1….
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