Visitor

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1 Message

Monday, July 13th, 2026 12:49 AM

Frauded

Someone strategically scammed me out of my phone using xfinity information and xfinity assistance texts. Customer service is a joke and has not helped me one bit. I ended up in a store crying because I feel so defeated. 

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Official Employee

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2.3K Messages

3 hours ago

Hello, @user_jaannan I can only imagine the exhaustion and overwhelming concern. Was the Xfinity store able to help and point you in the right direction? 

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