1 Message
Fraud? Xfinity Chat asking for full SSN
I see old threads about this, but no resolution.
I really want to move to Xfinity mobile, but do not like the request for full SSN and DOB.
Can someone help? I have the full chat I can share.
1 Message
I see old threads about this, but no resolution.
I really want to move to Xfinity mobile, but do not like the request for full SSN and DOB.
Can someone help? I have the full chat I can share.
XfinityMartyR
Official Employee
•
2.1K Messages
1 year ago
Hello, @user_ick72v. Thank you for reaching out over our Community Forums. When signing up for Xfinity Mobile, there may be a credit screening for the primary account holder. It is common for a Xfinity Mobile representative to ask for the primary account holders social security number if a screening is needed. Please refer to this article on eligibility for Xfinity Mobile: Am I eligible for Xfinity Mobile?
If you are uncomfortable sharing such information over a chat conversation, I would suggest calling the Xfinity Mobile Team, or signing up on the Xfinity Mobile website.
• Phone: 888-936-4968
• Xfinity Mobile Website
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user_jca7as
1 Message
1 year ago
No resolution. Please advise the legal fight you are in against the regulations. Is this in process or are there changes being made to not require a full SSN to add service or devices.
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