@user_547957 - Oh no! This is not the experience we want for anyone. I know I'd be reaching out too if I were unable to enjoy my shows. We'll ask a few questions and work together towards a resolution. Are you receiving an error code or message when tuning to Fox News? Had you tried to Fix Your TV Service Using the Xfinity My Account App?
XfinityThomasA
Official Employee
•
2.3K Messages
3 years ago
@user_547957 - Oh no! This is not the experience we want for anyone. I know I'd be reaching out too if I were unable to enjoy my shows. We'll ask a few questions and work together towards a resolution. Are you receiving an error code or message when tuning to Fox News? Had you tried to Fix Your TV Service Using the Xfinity My Account App?
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