Fountaindale South neighborhood in Middletown MD

user_x8dw33 Sorry to hear you're having trouble with your TV service, even after a tech appointment. Normally, they will refer additional work to the maintenance teams, which have a list of work orders and jobs to complete. We typically allow two weeks for the maintenance team to complete the job, but it may vary. My team can look into this for you and see if we can provide more details or help move this along faster. Since we don't want your personal information provided in a public area, please send our team a direct message with your full name and address.

 

To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message