U

Thursday, January 18th, 2024 3:58 PM

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I get multiple automated calls daily from comcast saying there was a recent password change on my account press 1 if it was not me press 2 if it was.  This has been going on for weeks. I ignore the call but it is getting annoying to say the least.  Is this legit? 

Official Employee

 • 

2.1K Messages

1 year ago

Thank you for reaching out to us @user_otveti! Your security is very important to us! Please follow the steps in this article to reset your password to a new password that has not been used for your Xfinity ID in the past.

 

If you continue to receive these notifications that your password is being changed please contact our Customer Security Assurance (CSA) team by calling our automated system at 1(800) 934-6489.

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