U

Visitor

 • 

1 Message

Friday, July 11th, 2025 9:34 PM

Forum Community

Dear [Community Forum Support Team],

I accidentally created an account on the community forum while trying to sign in to my email. I am requesting the deletion of this account because I am unable to find the option to do it myself—there is no unsubscribe option available.

Thank you for your assistance.

Expert

 • 

111.7K Messages

3 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

2K Messages

3 days ago

@EG We appreciate your support!

 

Thank you for meeting us here in our community, @user_e2tr61! We'll gladly assist with the request about the unwanted user. We'll have to get more information through a Direct Message. Please share your full name and service address in the Direct Message. We look forward to assisting.

 

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.

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