FORMAL NOTICE OF PROPERTY DAMAGE – Comcast Underground Line Pierced Sewer Main – Immediate Action Required

To Comcast / Xfinity Construction & Property Damage Department,

This is formal notice of property damage caused by Comcast/Xfinity’s underground construction at:

[EDITED: PERSONAL INFORMATION]

During installation of your underground data line, Comcast’s cable was drilled directly through the main sewer line serving three neighboring homes, including mine.

Video evidence from our licensed plumber clearly shows Comcast’s data cable physically penetrating the ceramic sewer pipe:

Video documentation:
https://youtube.com/shorts/GuubrlLooME?feature=share

As a direct result of this damage:

• Three homes are unable to connect to the city sewer system.

• The properties are currently uninhabitable.

• Emergency plumbing work has already been performed at significant expense.

• Permanent sewer repair cannot proceed because Comcast’s data line is obstructing reconnection to the city main.

• All affected homeowners have been displaced from their residences.

This damage was caused solely by Comcast’s underground installation work.

Comcast/Xfinity is therefore responsible for:

1. Immediate removal or relocation of the obstructing data line

2. Full repair of the damaged sewer infrastructure

3. Reimbursement of plumbing and repair costs already incurred

4. Coverage of displacement and temporary housing expenses until service is fully restored

This matter requires urgent escalation to your Construction Engineering and Property Damage claims departments.

Please provide within 24 hours:

• A claim number

• The name and direct contact information of the assigned construction supervisor

• The insurance carrier and claim contact for Comcast’s liability coverage

• A confirmed timeline for emergency remediation

Given that multiple homes have been rendered unlivable, this situation requires immediate resolution.

We expect prompt acknowledgment and corrective action.

Sincerely,
[EDITED: PERSONAL INFORMATION]