Our team would love to help out! Can you please send us a private message with your full name and full service address? Also can you explain more into your situation there as well? We are going to do our best to help you out in any way we can.
To send the requested information: • Click "Sign In" if necessary • Click the "Direct Messaging" icon • Click the "New message" (pencil and paper) icon • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. • Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window • Press Enter to send it
CCMartin
Gold Problem Solver
•
2.9K Messages
3 years ago
Hey there @Punkin1347
Our team would love to help out! Can you please send us a private message with your full name and full service address? Also can you explain more into your situation there as well? We are going to do our best to help you out in any way we can.
To send the requested information:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support"
there. As you are typing a drop-down list appears.
• Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line.
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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