Formal complaint about Internet Cable Service

Dear Xfinity Support Team,

I am writing to express my strong dissatisfaction with the handling of our underground fiber cable installation. This is now the third time an appointment has been rescheduled, and we find these repeated delays unacceptable.

We understand that work is ongoing, but failing to complete the job after three scheduled appointments is a significant disruption to our operations. I request that this work be prioritized and completed as soon as possible to avoid further wasting business days.

I look forward to your immediate confirmation of a final completion date.