Visitor
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2 Messages
Forgot Purchase Pin
I forgot what my purchase pin is for renting movies on demand. How do i turn the purchase pin off.
Visitor
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2 Messages
I forgot what my purchase pin is for renting movies on demand. How do i turn the purchase pin off.
XfinityBillie
Official Employee
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4.5K Messages
7 hours ago
@Teresa08 Thank you for taking the time to reach out to us here on our Xfinity Forums. You can easily manage and reset the purchase pin by following the directions here. Let us know if you have any additional questions we can help with!
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BruceW
Gold Problem Solver
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27.8K Messages
57 minutes ago
No, they can't. What the article does not say, but what an employee really ought to know, is that you cannot remove the Purchase Pin unless you know what it is!
The OP forget the PIN and so will not be able to change or remove it without employee intervention.
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