1 Message
Flex won't work
The flex thing you sent me doesn't work at all. Do you want to pick it up from me? Because I refuse to hand deliver broken a device you mailed to me.
1 Message
The flex thing you sent me doesn't work at all. Do you want to pick it up from me? Because I refuse to hand deliver broken a device you mailed to me.
XfinityShawn
Official Employee
•
2.5K Messages
3 years ago
@user_ofyxm0 This isn't the experience we want any customer to have. We can look into this for you on our end. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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