2 Messages

Sunday, March 29th, 2026 2:56 AM

Fix my service!

My internet and TV have stopped working for hours and days and I can't get it fixed. I need you to fix it. 

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Official Employee

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2.2K Messages

2 hours ago

Hello @user_no6uc1, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. Are you getting error messages? Are there lights on your cable boxes and modem? Have you tried troubleshooting through the Xfinity App?

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