Fire damage to main line outside of apartment building

There was a fire in my building today, didn't effect my apartment but my cable and wifi is out. I'm not sure but I believe that the fire may have had something to do with it. Might have damaged the main line outside of building.

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CCJoshua1

Problem Solver

•

567 Messages

3 years ago

Thanks for letting us know! We're happy to hear your home is safe, and hope that there were no injuries from the fire. We can help you get services restored. Would you be willing to send us a private message with your full name and address?

To send a "Peer to peer" ("Private") message:

Click "Sign in" if necessary

-Click the "Peer to peer chat" icon

-Click the "New message" (pencil and paper) icon

-Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears, and the "Xfinity Support" graphic will replace the "To:" line

-Type your message in the text area near the bottom of the window

-Press Enter to send it

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