Financial Solutions Number

My service has been suspended. I spoke to an agent Friday and was told that I needed to

make a payment of 329 by the 4th to keep it active. I called back on the 4th to be told that there were no notes on the call and they would not honor what the agent said. I needed to pay 748 which I do not have. I was told that financial solutions has a block or hold on my account. I have been with xfinity for almost 9 years!

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XfinityBenjaminM

Official Employee

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2.8K Messages

2 years ago

russellt22 Hello! Thank you for reaching out to us here on our Community Forums. We'll be happy to see what we can do for you. When you can, please send a Direct Message with your full name and address. Here are instructions on how to send us a DM in case you need them:

Click "Sign In" if necessary
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Customer Service

user_rut22

Financial Solutions Number

XfinityBenjaminM

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