Visitor
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2 Messages
Finally got through to customer service!
Once I accessed the inner sanctum, through some miracle after 30 minutes of trying on-line, I did spend a considerable amount of time with a lovely and intelligent customer service agent. Unfortunately, the problem still exists, but a solution was given. I will be receiving a call from another agent to help to solve the original email the problem.
XfinityRichard
Official Employee
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1.8K Messages
2 days ago
Thank you, @3winds for reaching back out. I would like to reach back out to you later today to see if you were able to get your concerns addressed by that agent, would that be ok with you?-Richard
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