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DrumminD2
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Friday, March 13th, 2026 8:03 PM

File Complaints against Agents

I want to file complaints against agents. The agents themselves on the phone won't take complaints, so how do I make a complaint?

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3 hours ago

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XfinityVictor

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3 hours ago

 

DrumminD2 Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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