Visitor

 • 

2 Messages

Sunday, June 21st, 2026 1:57 PM

File claim

On june 11th lightning struck the lines behind my house and consequently damaged all equipment that was on the router.

Oldest First
Selected Oldest First

Official Employee

 • 

226 Messages

23 hours ago

Hi there @user_xg0uqq Thank you so much for reaching out on our Xfinity Community Forum about weather related damage to your equipment.  I'll be happy to assist.  Can you confirm if this has impacted your service as well?

forum icon

New to the Community?

Start Here