Visitor
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1 Message
file a complaint
Why are we still without service and why is Comcast giving us the runaround? Your customer service representatives do not care and they are purposefully delaying our service
Visitor
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1 Message
Why are we still without service and why is Comcast giving us the runaround? Your customer service representatives do not care and they are purposefully delaying our service
EG
Expert
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119.5K Messages
3 hours ago
The concern is not related to Xfinity Compliments................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityKassie
Official Employee
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2.6K Messages
3 hours ago
Click the "Direct Messaging" icon.
Click the "Start new conversation" (pencil and paper) icon.
In the "To:" line, type "Xfinity Support".
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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