1 Message

Tuesday, October 10th, 2023 8:49 PM

Closed

Fiber optic cable damaged sewer line

I have been informed by my plumber that a fiber optic line has caused my household sewer line to break. A repair is urgently needed. Please advise. 

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Official Employee

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331 Messages

3 years ago

@user_llpo1n I am so sorry to hear about that situation and I'd love to help. Could you please direct message us your full name and address to get started? 

 

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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