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Wednesday, May 13th, 2026 11:39 PM

Fiber Line Down

Large tree limb broke the pole in my front yard and the fiber is on the ground. It’s been down for a month and needs to be addressed asap. 

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Official Employee

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2.4K Messages

2 hours ago

Hey @user_iqwkrj Thank you for taking the time to reach out about this. 

I’m really sorry you’ve been dealing with this for so long, that’s incredibly frustrating, especially with a hazardous situation like a downed line in your yard. I completely understand your concern, and this definitely needs prompt attention. Is this currently impacting your service? 
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