Visitor
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1 Message
Few minute wait time?
I am at the Xfinity store. I was told the wait is a FEW minutes. 1.5 hours later I ask how much longer and I get an attitude. Someone needs an attitude adjustment and it’s not me. Not one dedicated person. All salespeople selling services. Guess what I’m still a paying customer.
XfinitySara
Official Employee
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2.4K Messages
5 hours ago
Hey there, @user_09mbrj! I'm sorry to hear about this experience, and I assure you that we work hard to provide the best service wherever we can. Our Digital Care Team is available over this platform 7 days a week! Would you be willing to provide a few more details surrounding the reason for your store visit today? It's definitely possible that we can help :)
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