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user_8ipaim
1st Topic
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3 Messages

Sunday, November 26th, 2023 11:32 PM

Closed

FEDEX

Stop using FedEx. Their delivery drivers do not like doing their job. For a delivery driver to say he attempted to deliver which was a lie. I didn’t receive a knock or anything. FedEx customer service is terrible. Nobody knows anything. FedEx needs a mapping system to where you can see their exact location especially for those who lives in apartment buildings. Terrible service i ever received both from XFINITY and FedEx !!

Question

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Updated 

1 year ago

58

2

Again

Expert

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31.6K Messages

1 year ago

Moved to Customer Service as this has nothing to do with Accessibility/disability.

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user_421t4k

6 Messages

1 year ago

Agreed. I had this same issue today. After dealing with useless customer service agents from both FedEx and Xfinity I found this forum and realize I might have dodged a bullet because Xfinity seems horrible at taking care of it's customers.

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XfinitySara

Official Employee

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1.7K Messages

@user_421t4k - Thank you for posting comments with your shared concerns. While our team can help with a wide variety of concerns, due to account security, our options with Xfinity Mobile accounts are somewhat limited. For some Xfinity Mobile related questions (like this), we ask that you contact Xfinity Mobile by calling or texting 1 (888) 936-4968 or reaching out to our Secure Online Chat. If you have already reached out to Xfinity Mobile regarding your concerns, and they are still unresolved, our team can help facilitate communication with the appropriate team. Just create a new post under your username, and we're here to help however we can!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 year ago

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