Visitor
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1 Message
Fedex stole my IPhone 17E
Has Xfinity resolved similar cases? Xfinity box came empty with no phone. After 2 weeks. No real update to my case. Im thinking about getting my attorney involved after 2 more weeks if they dont help me. Its ridiculous. 8 years with this company and they want to take their sweet time in resolving this case. They know this happens a lot and I know they have insurance.
XfinityThomasB
Official Employee
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2.7K Messages
3 hours ago
Mannyfresh0827 Hello! Very sorry to hear about this issue. We can start an investigation into the delivery. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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