New Poster
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4 Messages
FDX speeds and an XB10 Gateway available in my area?
Need to upgrade ASAP if available
I keep trying to send a direct message, but I have the Red circle with a line through icon over "Start new conversation"
New Poster
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4 Messages
Need to upgrade ASAP if available
I keep trying to send a direct message, but I have the Red circle with a line through icon over "Start new conversation"
EG
Expert
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118.4K Messages
10 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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EG
Expert
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118.4K Messages
10 hours ago
@Wastegate
Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
A representative will reply to you here shortly.
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XfinityJon
Official Employee
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1.5K Messages
10 hours ago
Good afternoon Wastegate you can check out our enhanced speed markets here. Please let me know if this helps.
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Wastegate
New Poster
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4 Messages
10 hours ago
I'm not in Philadelphia directly, but in the Philadelphia market area?
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