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Ikedread
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Regular Visitor

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Saturday, January 31st, 2026 11:30 PM

Fdx service Boston MA with xb10 upgrade info

I see that Fdx is available in Boston but info is limited, I would like to update to the xb10

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5 hours ago

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XfinityMarcus

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2.1K Messages

7 hours ago

@Ikedread thank you for using the Xfinity Community Forums page to reach out regarding FDX availability. We can definitely check if your location specifically is one that has FDX service/XB10 access. Are you an existing Xfinity customer, or would you be starting an entirely new account?

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Ikedread

Regular Visitor

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3 Messages

5 hours ago

Existing customer currently, information or help would be nice

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XfinityMarcus

Official Employee

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2.1K Messages

@Ikedread No problem at all, let's see what options are currently available for your account. Please send over a direct message with your full name and complete service address included. 

 

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Messaging" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message. 

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