Skip to main content

    Support

    Offers

U
user_7tdpbm
1st Topic

2 Messages

Thursday, January 30th, 2025 1:49 AM

FCC COMPLAINT

Can't speak to anyone who can help me with my bill. Your bill getting higher.  Your bill getting higher.  Yeah I know. I need to know why. Yearly increase.  What yearly increase. What am I getting besides [Edited: Language] service? Noone knows.  Does the FCC KNOW? I need someone in the United States of America to call me or the complaint goes to FCC and the one millionth complaint to the BBB. [Edited: All Caps]

Question

 • 

Updated 

3 months ago

 • Edited

43

1

0

XfinityChelseaB

Official Employee

 • 

1.6K Messages

3 months ago

Hello @user_7tdpbm, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

2

0

user_7tdpbm

2 Messages

@XfinityChelseaB​ not seeing a secure chat icon, does this message show on the entire forum?

Like

Reply

3 months ago

0

XfinityJustinC

Official Employee

 • 

1.2K Messages

 

user_7tdpbm thank you for taking the time to follow up. To confirm, you are signed into Xfinity Forums correct?

When I'm logged into Xfinity Forums the icon for direct messaging is right next to the In App notifications (bell icon). Please let me know if that was helpful, as you have created a post and been invited be an official employee. If you're logged in and still havig issues, we may need to have your profile looked at further. 


 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

3 months ago

0

forum icon

New to the Community?

Start Here