4 Messages
Favorites airing soon tab is missing
There are two tabs missing that I regularly use on my home cable boxes. If you hit the xfinity button, then select "Saved", then "For You", then scroll all the way down there were two more "tabs" below "News Recordings" that are now missing.. I cant remember exactly what they were titled. But one was something like "Favorites airing soon" and the next one was "Favorites free"
They are not available any longer on all of my boxes. These are super helpful because it allows me to see the movies I have selected as available for free watching in a quick and easy way. Now to do this I would have to go to "My list" and separately go through every movie. I have 166 on there right now. This is not tenable.
Where did this function go?
XfinityPaula
Official Employee
•
1.2K Messages
21 days ago
Good morning user_3x0tvm! Thank you so much for reaching out to us on our Xfinity Forums! I'm sorry that those options are missing now in the saved menu. I know that muscle memory is key in finding our favorite programs and when I go through my normal sequence of button pushes and I don't end up where I should be it's upsetting since I may have to learn an entirely new path! There are a few streaming apps that do this on occasion when they are promoting a new show, movie or seasonal favorite. That one extra click can make all the difference.
Personally I've never used the path you provided and when I check the X1 menu now it's only listing one option below the News recordings.
However I was able to use the voice command to search free movies and that quickly loaded the menu options for free movies with my services as well as free TV series and apps!
I unfortunately cannot find the release notes on the latest X1 update, but that may be the reason for the new layout you are seeing.
I know it's not ideal, but does using the voice search for free movies bring you to the movies you are looking to watch?
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