5 Messages

11/09/2026 2:21 PM

Favorite Channel Functionality Gone after Updating Streaming app on smartTV

There doesn't seem to be the ability to save and/or view favorite channels anymore.  I don't want to have to favorite shows or sports teams.  I liked my list of favorite channels.

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Visitor

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1 Message

13 hours ago

Removal of the favorites list option and last channel viewed are potentially driving me away from Xfinity to another streaming service - there are other options!

Visitor

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3 Messages

4 hours ago

This updated app is truly one of the most mind-bendingly misguided decisions I’ve ever seen this company do with regard to service and technology!  Are you getting guidance from an inept administration?  Not trying to be rude, just so confused as to why we’d be going backwards. Xfinity has literally removed the joy of flexible manipulation of features in their service and made it both more complicated AND often impossible to navigate, discover, follow-up, fix, and get titillated. Your focus on categories is so lame…it makes ridiculous assumptions about what one might want to explore despite interests. Ludicrous. Limited creativity. You have to change it—we have several tvs, tablets, and phones in my home—we’re doing research now for a more exciting service. Thanks for the push. I’ve had it!! 

Visitor

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2 Messages

22 minutes ago

Totally agree. Definitely a flaw in the update. It's more like a backdate! Ridiculous. Don't understand why they would use a defective update. 

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