5 Messages
Favorite Channel Functionality Gone after Updating Streaming app on smartTV
There doesn't seem to be the ability to save and/or view favorite channels anymore. I don't want to have to favorite shows or sports teams. I liked my list of favorite channels.
user_b20xcu
Visitor
•
3 Messages
15 hours ago
I updated my Xfinity’s app today. This is a HUGE step back. Search is horrible, the logo’s of the stations are gone, no longer able to see who is playing a specific game. Who mage the decisions to “upgrade” the app but take away all the key customer needs???
please tell me the new app is having issues and it will go back to the user friendly approach it had before….or you will lose yet another cable client to streaming !!!
1
user_klj5qu
Visitor
•
1 Message
13 hours ago
What would make Xfinity think that removing favorites and requiring scrolling through a list of hundreds of channels to watch tv would be a good experience for customers? Sounds like an AI generated update. I agree with many others and will begin looking for a different TV provider.
0
0
alaronowhomes
New Poster
•
3 Messages
13 hours ago
The new updated Xfinity mobile app is horrible. My list of favorite stations are gone. My recordings are there, but I can’t find my scheduled recordings. The app is still working fine on the TV, but the mobile app is a complete disaster! Either go back to the old format or improve the new one, please.
0
user_49dbfb
Visitor
•
4 Messages
18 minutes ago
As many others have said, this has to be the one of the dumbest updates that xfinity has ever put out. Whoever was in charge of this should be terminated. They should have known that having you favorites together was something everyone wanted. I'm a Platinum member and don't have a contract. If they don't get this fixed shortly I'll be looking to change my provided for tv and internet.
1
0