Skip to main content
user_32k184
1st Topic
1st Like

5 Messages

11/09/2026 2:21 PM

Favorite Channel Functionality Gone after Updating Streaming app on smartTV

There doesn't seem to be the ability to save and/or view favorite channels anymore.  I don't want to have to favorite shows or sports teams.  I liked my list of favorite channels.

Question

 • 

Updated 

3 hours ago

73

5

Oldest First
Selected Oldest First
XfinityJon

Official Employee

 • 

2K Messages

17 hours ago

Good morning @user_32k184. 

Are you not able to Favorite channels on the Xfinity Stream App in general? Or are you experiencing this on a Mobile device or a TV specifically? 

[Username edited to remove personal information]

(edited)

4

0

user_32k184

5 Messages

@XfinityJon​ I just updated the app this morning.  Very different look.  It does not give me an option to add or view favorite channels.  This is on my LG smart TV.  I haven't updated the app on phone yet.  The app on my phone still has "filters" that show my favorite channels.

Like

Reply

17 hours ago

0

XfinityJon

Official Employee

 • 

2K Messages

Okay, I will take this feedback forward. Otherwise, have all other features and functions been working for you?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Like

Reply

17 hours ago

0

user_32k184

5 Messages

Everything else seems to be working.

Like

Reply

17 hours ago

0

XfinityJon

Official Employee

 • 

2K Messages

Okay, thank you for letting me know. Our team will continue to monitor this. As of right now I am unaware of a workaround. But since this update has just occurred it is possible that may be something that has changed. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Like

Reply

16 hours ago

0

LDNJ

New Poster

 • 

5 Messages

7 hours ago

same problem in ios app. updated today.   no way to save favorite channels.  guide now useless.

3

user_x115j2

Visitor

 • 

2 Messages

4 hours ago

I know longer have favorite channels and the channels are all different. I have to search through all the channels now and there are duplicated channels.

1

obenjami

New Poster

 • 

9 Messages

Same problem. This is a terrible update.

Like

Reply

3 hours ago

0

user_gb7q18

New Poster

 • 

5 Messages

3 hours ago

Yes, this recent app update (2.183.1 on my LG TV) is terrible.  The only selection on the Guide is “All Channels” - there is no longer a “Favorites” filter.  The “Watchlist” is NOT a substitute!

1

obenjami

New Poster

 • 

9 Messages

Same problem. This is a terrible update.

Like

Reply

3 hours ago

0

forum icon

New to the Community?

Start Here