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user_504a03
1st Topic

Visitor

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1 Message

Monday, October 31st, 2022 8:44 PM

Closed

Faster upload speed

Hello!

I need the fastest upload speeds I can get for my job while I work from home. It appears that I can upgrade, but I want to confirm that I’ll be able to get at least 30 MB/s speeds consistently via Ethernet. Would it make the most sense to do xFi Complete?

Thank you! 

Question

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Updated 

2 years ago

336

3

0

CCFelicia

Problem Solver

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311 Messages

3 years ago

Hello, @user_504a03 we would be more than happy to re-access your plan for upgraded speeds and Xfi Complete.

 

If you can please send us a direct message [private message]:

   Click "Sign In" if necessary
   Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
   Click the "New message" (pencil and paper) icon
   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
   - An "Xfinity Support" graphic replaces the "To:" line.
   Type your message in the text area near the bottom of the window
   Press Enter to send it

 

 

 

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user_4123d3

Visitor

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6 Messages

3 years ago

I have been with xfinity since 2014 and want to upgrade my system.  I need faster internet. But the only way I can do it is cancel my tv service.  Would someone explain why?  I can’t believe you have nothing.  I want to keep my tv service add faster internet and unlimited data.  You should be able to do that right.  Evidently not.  Looking for a dog provider.  

2

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CCChristopher

Problem Solver

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577 Messages

@user_4123d3 Hello and thank you for reaching out over our Xfinity Community Forum, and thank you for being the very best part of our Xfinity family since 2014, we truly appreciate your ongoing business and customer loyalty. I am so sorry to hear that you are experiencing these issues trying to repackage to the faster internet speeds and unlimited data you want without removing your existing cable TV subscription, that would definitely be frustrating. You have reached the right place, and I would be more than happy to assist you in completing a complimentary account review, in order to find the perfect package, promotion, and low-pricing for your needs, with only the Internet speeds, cable TV service, and services you want, and nothing you don't, at the lowest prices possible. That is actually one of our specialities! To get started, could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

 

To send a "Peer to peer" ("Private") message:

Click "Sign In" if necessary

  • Click the "Peer to peer chat" icon
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it

(edited)

I no longer work for Comcast. 

3 years ago

0

MichaelDiggs

Contributor

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64 Messages

@user_4123d3​ Are you in a promotion now? 

2 years ago

0

kgcobra_barnett

New Poster

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2 Messages

2 years ago

I would also like the option to upgrade my upload speeds.  I currently have 1.2, but the 40 upload just doesn't work anymore for me.

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