FanDuel Sports in central Arkansas

A couple days ago, our two FanDuel channels got replaced with a purple screen saying it's no longer available.   My wife called, and they told her it's because "no one was watching" those channels.    I find that hard to believe.   Some internet searches make it sound like they got moved from a basic package to a higher tier.   We have the so-called higher tier sports channel package.   My 88 year old father in law plans his day to be able to get Cardinals games, and now that's gone.    So, what gives?