U

Visitor

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1 Message

Mon, Oct 4, 2021 5:11 AM

False Cancellation Request

I received an email today about a cancellation request that I did not make. I need urgent help with this as I am a student an need internet connection. Is anyone just able to cancel my internet? 

jav6joev

Gold Problem Solver

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2.2K Messages

4 m ago

@user_cf5863 It's easy enough to look at the properties/headers of the email to see what the origination address was.  There are other threads reporting similar emails.  Most likely phishing/spam.  You could call Security Assurance at 888-565-4329.

https://internetsecurity.xfinity.com/help/report-abuse

https://customer.xfinity.com/help-and-support/internet/comcast-verified-email

(edited)

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