Visitor
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1 Message
False Cancellation Request
I received an email today about a cancellation request that I did not make. I need urgent help with this as I am a student an need internet connection. Is anyone just able to cancel my internet?
Visitor
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1 Message
I received an email today about a cancellation request that I did not make. I need urgent help with this as I am a student an need internet connection. Is anyone just able to cancel my internet?
jav6joev
Gold Problem Solver
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2.2K Messages
4 years ago
@user_cf5863 It's easy enough to look at the properties/headers of the email to see what the origination address was. There are other threads reporting similar emails. Most likely phishing/spam. You could call Security Assurance at 888-565-4329.
https://internetsecurity.xfinity.com/help/report-abuse
https://customer.xfinity.com/help-and-support/internet/comcast-verified-email
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