Falling Comcast Junction Box

Question

The large Comcast junction box is falling off my apartment building. It needs to be reattached.

XfinityJosephA · Answer

user_dy2d9b we can take the right actions to help with the outside box. Send us a direct message when you have a chance. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." It's next to the bell icon on the right side of the page.

user_dy2d9b · Answer

The falling large junction box on the side of my building has not been reattached despite Work Order [Edited: "Personal Information"] submitted on October 13. It appears to be falling further. Please followup on this issue.

Customer Service

user_dy2d9b

Falling Comcast Junction Box

XfinityJosephA

user_dy2d9b

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