1 Message
Fake phone call 4.16.25
I just had a call from [Edited: "Scam Phone Number"] claiming to be from Comcast (a person with an Asian accent, think he said his name was 'Charlie'). He claimed my router wasn't communicating properly and they wanted to make some repairs. I told him he was telling me lies and hung up and blocked the number. When I googled the above number nothing came up.
XfinityChelseaB
Official Employee
•
1.7K Messages
18 days ago
Hello @user_u89wh8, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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