Visitor
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2 Messages
Fake Comcast Email
I have a questionable email that purports to be from Comcast and is a second email that chastises me for ignoring the first email a couple months ago. It directs me to re-login with a link embedded in the email. How do I handle this? How do I report it, or even confirm if it is real?
XfinityAlyssaA
Official Employee
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2.1K Messages
29 days ago
Good afternoon @user_37rjo7, and thank you for bringing this to our attention! That definitely doesn't sound like a legitimate Comcast email, can you confirm the email address of the sender? If you are pretty sure it's spam or a phishing attempt, it can be reported over to our dedicated Customer Security Assurance (CSA) team here https://spa.xfinity.com/help/network-abuse?faq=report-online-harassment and choose the 'Email Abuse' option. If you are unsure, please don't click on the embedded link, I've seen people fall victim to scams before and always hate to see those kinds of things happen.
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