Fake call claiming to be Xfinity???? Please help

Scorpio89ish We take your security very seriosly. 

The Customer Security Assurance organization has been established to ensure a safe and secure experience for Comcast customers. This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected computers (commonly referred to as bots), online fraud and other security issues.

• Business Hours: 8:00am - 12:00am EST, 7 days a week
• Contact: 1-888-565-4329

https://internetsecurity.xfinity.com/help/report-abuse

 

I can also assist with service troubles on my end.

Please send us a direct message with your full name and service address to get started. 

 

 

 

To send a direct message please use these instructions: 

 

 

 

• Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
• Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it