Skip to main content
user_o8umji
1st Topic

Visitor

 • 

2 Messages

Friday, March 27th, 2026 12:13 AM

Failed Disney+ StreamSaver bundle activatio

I need help activating Disney+ and Hulu through my Stream Saver bundle. ESPN and Netflix activated correctly, but the Disney+/Hulu activation link keeps looping me to a non‑functional “Activate Disney+” page. It does nothing when I click it.


Ive tried through the app, the website, and the activation email. All lead to the same dead end.

i am paying for a service I cannot access.

Question

 • 

Updated 

12 hours ago

41

3

0

Oldest First
Selected Oldest First
XfinityLinda

Official Employee

 • 

2.4K Messages

9 days ago

Thanks for meeting us here in our community about the activation concerns, @user_o8umji. We're happy to help. Please try the following and let us know if it works for you.

 

To activate your streaming subscriptions, follow these steps:

  1. Check your email for activation instructions or visit xfinity.com/yoursubscriptions and log in with your Primary Xfinity ID and password.
  2. Click **Activate** next to the desired subscription service.

0

0

user_y27ben

Visitor

 • 

2 Messages

8 days ago

Is there any update on a solution?? No one is helping me either. 

3

0

XfinityAbby

Official Employee

 • 

766 Messages

Hello @user_y27ben Our back end team is still working on this, Have you recently tried to activate again? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

8 days ago

0

user_y27ben

Visitor

 • 

2 Messages

Yes, activation link does not work. I click on the purple “activate” and nothing happens. No redirection to a new page, nothing.

Like

Reply

8 days ago

0

XfinityAbby

Official Employee

 • 

766 Messages

Thank you for letting us know @user_y27ben, our back end team is working on getting this working as quickly as possible. I would say continue to try to activate over the next week and if you are still having the same issue please reach out by creating a post so that it creates a ticket in our system, that way we can assist you with trying to get this resolved. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

8 days ago

0

user_rw7tnp

Visitor

 • 

2 Messages

18 hours ago

Same issue with the activation not working only for Disney plus and Hulu. I spent several hours Thursday and Friday night completing these same requests over and over.  I was then told to delete any previous account I had with Disney plus.  I contacted Disney plus who didn’t understand why Xfinity requested an account deletion but they are deleting my account which should take a few days. They said there was nothing in their end to show activation account from Xfinity as a 3rd party related to my account. 

4

0

forum icon

New to the Community?

Start Here