Guster2020's profile

Visitor

 • 

2 Messages

Thursday, June 5th, 2025 4:28 PM

External Coaxial Entry Point Move

We are renovating and need the external coaxial entry point moved on the main level. No wire fishing is being requested. Assume I need a technician appointment for this? 

Official Employee

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1.8K Messages

2 days ago

Hi there and welcome to Comcast! Thank you so much for taking your time and reaching out to us regarding the coax cable that you need removed. Is the cable outside the house?

Visitor

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2 Messages

Yes. The cable is external and runs along the side of the house. We just need it shortened and the entry point to the house moved. 

Official Employee

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1.8K Messages

@Guster2020, thank you so much for the clarification.

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
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