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user_5bkhsq
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Thursday, April 30th, 2026 6:24 PM

External Cable Box cover on house is off/unlatched/won't close

I've got it temporarily covering the outside cables, but this box needs replaced! How do I get this fixed? 

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7 hours ago

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XfinityMartyR

Official Employee

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3.2K Messages

7 hours ago

 

user_5bkhsq Thank you for reaching out! It sounds like we need to have our maintenance team out to fix the lock box on your home. Are your Comcast services being impacted by this issue at all? 

 

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