U

Visitor

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1 Message

Monday, July 14th, 2025 9:30 PM

Exterior Service Boxes

Townhouse community with 22 buildings. Virtually every service entrance box is broken, missing covers; has wires laying on the ground. Curb boxes are broken, missing covers, wires pulled out. I have pictures if helpful. How do we get this repaired. 

Official Employee

 • 

2.3K Messages

5 hours ago

 

Thanks for posting on our Community Forums to report the damaged boxes, user_3x2uqd. We can help with your request. Could you please send our team a Direct Message with your name and service address? Our team can take a further look. 

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

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