Visitor
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2 Messages
Exterior green cable receptacle cover
The cover to our cable ‘box’ is missing. How do we go about obtaining a new one? We are not at the house often(not currently there) but would like the exposed cables to be covered.
Visitor
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2 Messages
The cover to our cable ‘box’ is missing. How do we go about obtaining a new one? We are not at the house often(not currently there) but would like the exposed cables to be covered.
XfinityKei
Official Employee
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1.6K Messages
3 days ago
@user_autn2t I can help by scheduling someone to come out there for that line. Can you please direct message me your first and last name along with your full service address so that I can assist
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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