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3 Messages
Monday, July 13th, 2026 4:53 PM
Melted incoming coax cables just hanging outside tried contacting you guys 20 difrent was
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Expert
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119.2K Messages
3 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Official Employee
268 Messages
Hi there @user_1lhquq Thank you so much for reaching out on our Xfinity Community Forum. I'll be happy to assist. First, can you confirm if this issue is impacting your service?
EG
Expert
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119.2K Messages
3 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDemetrise
Official Employee
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268 Messages
3 hours ago
Hi there @user_1lhquq Thank you so much for reaching out on our Xfinity Community Forum. I'll be happy to assist. First, can you confirm if this issue is impacting your service?
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