Skip to main content

    Support

    Offers

U
user_5zzjs6
1st Topic

Visitor

 • 

2 Messages

Tuesday, June 3rd, 2025 3:08 PM

Exterior Cable Relocation

Our house is under construction and the exterior cable needs to be moved to another room.

Question

 • 

Updated 

3 days ago

22

1

0

XfinityGabriel

Official Employee

 • 

2.3K Messages

3 days ago

 

user_5zzjs6, Hi there! Thanks for reaching out. I can understand the importance of getting those exterior cables moved to another room since your house is under construction. Are you getting some renovations done due to upgrading the home? Would you mind so kindly providing some more details so we can ensure we point you in the right direction? Do you need new outlets installed for video, voice, and internet service equipment? 

 

2

0

user_5zzjs6

Visitor

 • 

2 Messages

Yes, we are remodelling our house and the area where the exterior cable previously entered is no longer feasible for the wifi router. We just need the box relocated and the entrance of the cable in another area.

Like

Reply

3 days ago

0

XfinityGabriel

Official Employee

 • 

2.3K Messages

 

user_5zzjs6, Wonderful! You've come to the right team of experts. We are a specialized group who are happy to assist over social media. To help you out, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon on the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

3 days ago

0

forum icon

New to the Community?

Start Here