Visitor
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3 Messages
Exterior Cable Line
I need to have an exterior cable line relocated as part of a construction project on the same property. I have been trying for 3 days to find a way to schedule a technician appointment through the website, phone calls, etc. and have no luck. How can I get an appointment scheduled to have a technician come out?
XfinityAngie
Official Employee
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1.9K Messages
2 days ago
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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